Most orders are processed within 1–2 business days (excluding weekends). Orders placed on Saturdays and Sundays will begin processing on the following Monday.  We process and ship orders on business days only (Monday through Friday, excluding major holidays). At this time, we cannot accept orders for delivery to destinations outside the United States or U.S. Territories. Please note that all purchases require bank authorization before processing. Only authorized orders will be processed and shipped. After completing your order, you will receive a confirmation email with your order details. Once your order ships, a shipping confirmation email will be sent to the email address associated with your order

We work as hard as we can to meet delivery estimates but delays can occasionally occur due to factors beyond our control, such as postal or carrier issues, logistics challenges, bad weather, or other unforeseen circumstances.

Standard Shipping Timeframe:
• United States: 7–9 business days

Before you place your order, please view the content and the total amount in your shopping cart.  Once your order is placed, it cannot be modified.  To check the status of an order, check the orders details page.

We are unable to modify shipping addressed once an order has been placed. If there is an error in your shipping, we recommend requesting a cancellation and placing a new order with the correct shipping address.

If an item in your order is out of stock after your order has been placed, that item will be canceled, and you will receive an email notification.  All in-stock items in your order will be shipped to you.  

We’re sorry to hear you’re experiencing issues with your order.  If you receive a damaged product (e.g., cracked or broken).  Please contact us so we can assist you. Contact us at info@Zazore.com with the necessary details and photo/video evidence for assessment.  Please include your order number. While we package items securely, minor dents or scuffs may occur during shipping. Additionally, some dusting around the outside of the pans is normal and not considered damage. If the packaging is damaged, send us a photo before opening the to help us evaluate your claim. We strive to provide the best solution based on each situation.

Unfortunately, sale items are final sale and cannot be returned.

At Zazore, your satisfaction is our top priority. We strive to make the return process simple and hassle-free. Please contact us at within 14 days or purchase at  info@zazore.com, include your order number, items you would like to return and the reason for the return.  To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging and returned within 30 days.

Your right to cancel does not apply to the supply of sealed goods that cannot be returned due to health and hygiene reasons once they have been unsealed after delivery. 

In line with our commitment to ensuring the purity and safety of our products, we cannot accept returns on any consumables, cosmetics, or skincare items—including balms, butters, liquids, or powders—once they have been outside our direct control.

You will be responsible for covering shipping cost to return your item. Shipping costs are non-refundable.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too